• Your “online shopping” not delivered; or
• Your “online shopping” delivered but you have not received it; or
• The product you received is faulty; or
• A purchase made without your authorisation; or
• The merchant where you made a purchase and no responses were made.
If you feel you have encountered any of these issues and unable to resolve with the merchant, please
call us at +60 18 208 5455 or email us at firstname.lastname@example.org.